Union Minister of Electronics and Information Technology Ravi Shankar
Prasad here on Thursday inaugurated a Business Process Service (BPS)
set up by global software major Tata Consultancy Services (TCS) under
the India BPO Promotion Scheme (IBPS).
“It is a big day for Bihar and a historical day, the TCS has come to
Patna. I am emotional today as Patna is my hometown,” Prasad said after
formally inaugurating the 1,000-seat centre here in the presence of
TCS’s CEO and Managing Director Rajesh Gopinathan and top company
executives.
He said the government plans to launch 48,000 such seats across the
country, with a target employment of 72,450 in the sector, but
restricting itself to tier-II and -III cities as part of its India BPO
Promotion Scheme (IBPS).
The scheme is being executed by allocating seats across 50 cities in
20 states. Tata Consultancy Services Ltd (TCS), where this week’s 1,000
seats will be inaugurated, is one of the bidders.
Prasad said: “It is a mission statement that TCS has come, it will
empower Bihar and it will generate new hope among boys and girls.”
He said the government has decided to take IT industry to small towns
and outside big cities like Bengaluru, Pune, Chennai and Hyderabad,
which have became IT hubs. “One should remember that setting up of a
call centre is a small thing as setting up of a BPO is a big thing.”
Prasad announced that BPOs are coming up in three towns of Bihar —
Patna, Muzaffarpur and Dalsinghsarai. “Six BPOs will be set up in Patna
alone and initially one each in Muzaffarpur and Dalsinghsarai.”
According to him, BPOs will be set up in small towns like Kurnool,
Amravati, Bareilly, Jhansi, Ghazipur and Allahabad. “It is part of the
digital India dream.”
Prasad said he has directed the Software Technology Parks of India
(STPI) that success of the BPOs should be its priority. “I have told
STPI Director General Omkar Rai that I will personally monitor the
working of the BPOs.”
“The launch of the new centre in Patna is aligned with the
government’s ambitious IBPS scheme, aimed at creating thousands of new
jobs driven by technology and taking the IT revolution beyond the
metros,” TCS’s CEO Rajesh Gopinathan said.
Gopinathan said the TCS centre is a state of the art facility with
robust administrative and technology infrastructure that will drive new
opportunities for businesses and jobs and help build IT ecosystem in the
region.
The TCS centre was envisaged under the Digital India Programme to
leverage IT industry’s growth to create new opportunities for India’s
talent and drive inclusive growth, a company press release said.
According to TCS spokesperson Pradipta Bagchi, the TCS centre in
Patna is one of three such BPS centres being set up by TCS, with the
other two located at Varanasi in Uttar Pradesh and Nashik in
Maharashtra.
The BPS unit of TCS is among the largest in the country with annual
revenue of over $2 billion. It works with customers on core
industry-specific processes, delivers analytics and insight as well as
enterprise services such as finance and accounting, HR and supply chain
management.
TCS complements its experience and expertise with innovative delivery
models such as robotic automation and providing Business Process as a
service.
